Patient experience begins right from the moment of referral. The time between referral and the first appointment can be the start of a charmingly positive experience in terms of specialized care extended to each new patient. PatientAlign 'Engage' streamlines and expedites the whole onboarding process, while keeping the new patient informed at each step, thus facilitating a short, smooth and stress-free entry into the medical center's care system.
- Assists the new patient through all steps of the onboarding process
- Gathers personal and diagnosis information for proper routing
- Collects insurance and payment information
- Keeps the new patient informed of what to expect during the process
- Helps with all travel, from near or far, associated with first visit
- Patients can upload required patient records directly through the the system.
- Secure messaging between staff and patient
- Allows caregivers assisting the new patient access through proxy logins